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STEP-BY-STEP

Installation Guide

Installing BERT devices is a streamlined process, carefully designed with our customers’ security and success in mind.

IT Support & Software Setup

  • We will provide a secure link for control-software download and installation.
  • We will schedule a virtual meeting to confirm installation and network configuration (see Technical Details below).

Device Installation & Configuration

  • Configured devices will be shipped to our local, certified installers.
  • Installation date(s) will be confirmed to ensure proper notification and access.
  • Our team will install, group, name, and verify the operation of each device.
  • Each device will be labeled in the software for detailed control, including equipment controlled, room, floor, wing, and building.
  • We can schedule installations to minimize interference with your operations.

Training & Ongoing Support

  • We provide virtual, one-on-one software training for your assigned staff.
  • Training videos and reference materials will be furnished for future use.
  • Our team remains available to ensure the success of your energy-savings and device-control plan.

Technical Details

Here are some important technical details to keep in mind when installing BERT devices.

Our software is compatible with Windows Server, Virtual Machine, or PC.

  • A static IP address is required for device communication.
  • IP address can be modified post-installation. Contact Support for details.

IoT network SSID and credentials (if implemented) are required for installation.

  • Your credentials are handled securely, and only by authorized personnel. They are not retained, and your control software and devices are not internet-connected.
  • Network changes are supported. Contact Support for details. MAC addresses for all devices to be installed are available upon request.

Remote access is required for installation.

  • Since our software and devices are not internet-connected, remote access is needed during the installation process.
  • We can use a VPN, Remote Desktop (RDP), TeamViewer, MS Teams, or other secure methods per your IT policy.

BERT devices provide uninterrupted smart control.

Schedules, settings, and a 14-day data log remain in effect, even when the network goes down!

Support & Resources

484-690-3820
(9am–6pm Eastern Time)

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Hardware

BERT 120 I
BERT 240 I
BERT 277 I
BERT 120 IR
BERT 240 IR
BERT 110 M
BERT 110 X
BERT Hardware Accessories

Software

BERT Measurement
BERT Analysis
BERT Control
BERT Threshold
BERT Temperature

Integration

BERT Connect
BERT Rest

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© BERT 2025
All Rights Reserved

489 Devon Park Drive, Suite 302
Wayne, Pennsylvania 19087

© BERT 2025, All Rights Reserved
489 Devon Park Drive, Suite 302
Wayne, Pennsylvania 19087

© BERT 2025, All Rights Reserved
489 Devon Park Drive, Suite 302
Wayne, Pennsylvania 19087

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